Privacy Policy

Cosmetic Enhancements Ltd complies with the principles of the General Data Protection Regulation (GDPR), enforced from 25^th May 2018, when processing personal data.

We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.

We never sell, rent or exchange mailing lists.

Personal Data Stored

This section outlines the various types of data we store and any pertinent information relating to the way in which it is processed.

Details of Leads & Clients

Concerns data provided by individuals to Cosmetic Enhancements Ltd.

What we hold

• Name
• Email Address
• Telephone Number (landline and/or mobile)
• Enquiry Details

Where it came from

• Online Enquiry
• Direct Contact (Email/Telephone)

Where it is held

• Address Books & Email (local computers and mobile devices all synchronised with Google's secure cloud-based G Suite platform)
• File Servers on Secure Local Network
• Website Reminders System

Who it is shared with

• Our developers, Broadbean Digital, who also comply with the GDPR, have access to the data as part of their remit to support the website.

How long it is held

• Until no longer required or deletion is requested (whichever is sooner) except where it may be necessary for the legal operation of our business e.g. keeping a record of consent for treatments provided.

Why it is used

• To follow up enquiries
• To carry out day-to-day business as agreed with the client in question
• Delivery of treatment reminders

Legal basis for processing personal data

Contract – To provide information about our service to prospective clients. To discuss, process and invoice our services for existing clients.

Legitimate interests - To provide existing clients with reminders when their treatment may need to be refreshed.

Individuals’ Rights & Subject Access Requests

In general, all personal data can be accessed / rectified / erased on request. Exceptions apply to the rectification or erasure of data where it is necessary for the legal operation of our business e.g. keeping a record of quotes/invoices provided or where data is immutable (e.g. backups).

Requests will be handled within a month (usually much sooner) free of charge except where unfounded or excessive. Please contact us via email with your request and we will be happy to assist.

Spam

We never send bulk unsolicited emails (Spam) to email addresses. All emails sent by us will be clearly marked as originating from us.

Cookies

Cookies used by Cosmetic Enhancements Ltd

We use cookies to ensure that we give you the best experience on our website.

Our cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors.

The tracking cookies that we use are for Google Analytics. These allow us to count page visits and traffic sources, so we can measure and improve the performance of our site. These are anonymous and so don't hold any private data about you. Nor can they be used to share information about you with third parties.

What exactly is a Cookie?

Cookie is a technical term for a tiny text file left on your computer by websites you visit. Each cookie is accessible only by the website that created it, and is used to store useful information on how you use that particular site.

If you know where to look, you'll find hundreds, perhaps even thousands of cookies stored on your computer's hard disk. Each one is unique, and relates to a specific website. Don’t panic, a cookie cannot contain viruses or malware and cannot install anything on your computer.

Cookies are useful. When you do an online shop on an ecommerce site and it greets you by name, it's because it detected the cookie stored on your computer from your last visit. Equally, when you click a "Like" button and your Facebook account automatically opens up showing your profile, Facebook cookies on your computer have allowed this to happen.

Why we tell you about our cookies

It's the law. The Privacy and Electronic Communications Regulations state that site users should be fully informed about the information being stored in cookies on websites they visit.

What should you do?

If you're happy with the above then please continue to use our website without changing your settings and we will assume that you are happy to receive all cookies on our website. However, if you would like to you can change your cookie settings at any time.

To find out more about cookies, including how to see previous cookies have been set on your machine, and how to manage or delete them, please visit www.allaboutcookies.org.

Further Information

If you have any questions relating to our Privacy Policy please contact us.